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Payments & promotions
Payment methods, promo codes, gift cards and invoices.
- Orders & delivery
- Returns & refunds
- Payments & promotions
- Account & rewards
- Products & stock
- Stores & Click & Collect
Paying
Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay and Things gift cards.
Read the full answer: Which payment methods do you accept?Every order has a VAT invoice in My Account › Orders. Guests find it in the dispatch email.
Read the full answer: Can I get an invoice?
Promotions
Check the expiry date and the minimum spend. Most codes can't be combined with other offers or used on sale items.
Read the full answer: My promo code isn't workingIf you return an item bought with a promo code, the refund reflects the discounted price.
Read the full answer: Promo codes and refunds
Gift cards
Any refund for a gift card payment is issued as a new e-gift card, valid for 24 months.
Read the full answer: Refunds for orders paid with a gift card
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