How can we help?

You can return most items within 30 days of delivery, online or in any of our stores. Returns are free to drop-off points and stores.

Refunds are processed within 14 days of us receiving your return and go back to your original payment method.

You can change it in My Account › Orders until your order is dispatched. After that, ask the courier to redirect it from the tracking page.

Check the expiry date and the minimum spend. Most codes can't be combined with other offers or used on sale items.

Wait for the ready-to-collect email, then bring your order number and a photo ID to the store's service desk.

We deliver to the UK and 26 countries in the EU. Delivery times and costs are shown at checkout once you enter your address.

Every 100 points is worth €1. Choose how many points to use at checkout; they can't be used on gift cards.